Worked until it didn't, then it failed. Specifically one of the posts failed. Of course it happened on a 1500 mi trip in the rain. Sent a question to the support on website as to how to get a replacement part, which supposed to be back to you in 24 hrs, got a response saying 72 hrs, 5 days later nothing, meanwhile tore up a 2500 e bike. I would highly NOT recommend at the moment. Things happen, but the lack of customer service is ridiculous.

If you are on the fence about this 2 bike rack its worth it. Ive been looking at local bike shops for a trailer hitch rack and they are going for over a $1000. This one with the ramp makes my 2 large Aventon Adventure 2 bikes loading and unloading a breeze! What is even more of a selling point is that it was easy to put together. I'm a real person who usually isnt happy when buying stuff like this online.

We recently got 2 e-bikes to bring on our RV travels, and this bike rack has held up great so far. Our bikes are pretty heavy but this rack is high quality and doesn't even budge under them. We have towed our RV with the rack and bikes on the back and no issues! Really love the ramp feature and it is very secure at several points for our bikes that we love. Would recommend!

I rarely leave reviews, but this bike rack deserves one.

I was able to load two Aventon Adventure 3 e-bikes without a single issue. These are heavy bikes, and this rack handled them with ease. The loading ramp is sturdy, well-designed, and makes getting the bikes on and off simple, even when working alone.

The overall construction is impressive. The steel feels solid, the welds are clean, and all of the hardware and bolts inspire confidence. Once the bikes are secured, there is no movement, even while driving on rough roads.

What surprised me most was the value. I see bike racks selling for $800 or more, and honestly, this rack outperforms the premium models I've looked at. It has the strength, stability, and build quality you would expect from a much more expensive product.

If you're carrying heavy e-bikes and want a rack that is easy to use, extremely sturdy, and built to last, I highly recommend this one. I couldn't be happier with the purchase!!

I can drive knowing my eBikes are safe, with very strong heavy-duty construction, minimal wobble, and easy to use when put together. The directions could use an upgrade, as they make it very difficult to assembl, even for a technical engineer.

We bought this to put on the back of my subaru forester.When we went to pick up our electric bikes, the bike dealer mentioned that that is the sturdiest bike rack system.He has ever seen.

I ordered a rack on Sept 17th and I'm still waiting for it to ship. I think its BS that there is no number to call because at 1st we were told it was lost in shipping and would expedite a new last Tuesday the 29th via email and currently have nothing shipped or even a tracking slip. We also have received no further communication so I would absolutely no buy again from this company.
Chris Helgerson

We were looking for a new rack for my e-bike - and this one is fantastic! Comes with a ramp so wheeling the bike up (vs lifting) makes is easier to use. Great quality -

The steel and welds on the 2-Bike Hitch E-Bike Rack with Ramp are seriously beefy and the powder coat is thick. After a rainy month there's no rust anywhere. Built way above its price point. We use it for farmers-market rides.

No complaints about how the 2-Bike Hitch E-Bike Rack with Ramp performs — rock steady on the road. It is genuinely heavy though, so lifting it onto the receiver alone is a workout. Worth it for the strength. My riding buddies keep asking where I got it.

Easy to load, strong with a minimal amount of movement!would have bought 2 months earlier but can’t find a telephone number. I took a flyer and bought it and glad I did wish it had a better locking system,

Carries two e-bikes nicely and feels secure. There's a slight rattle on washboard gravel even with the bolt snug — nothing alarming, and on pavement it's silent. Still a great buy. On a Ford Explorer, no issues.

One arm on my 2-Bike Hitch E-Bike Rack with Ramp arrived slightly warped and customer service shipped a replacement in a few days, no hassle. Works great now and they were easy to deal with. I'm 5'4" and can still manage it.

The adjustable arms on the 2-Bike Hitch E-Bike Rack with Ramp let me stagger two e-bikes so handlebars and pedals never contact. After a long drive not a single scuff. Great design. Used it through a rainy Pacific Northwest fall.

Loaded two e-bikes onto the 2-Bike Hitch E-Bike Rack with Ramp and there is zero sway even at 70 mph. The anti-rattle bolt takes all the play out of the hitch — I just enjoy the drive now. Good for our lakeside weekend routine.

Love this rack!!!! Easy on easy off load up for our e-bikes. Looks nice holds the bikes secure, highly recommend this product!

I received my Ramp package extremely fast. All parts were packed to perfection! Everything was in the box but the lock...But the Lock comes separately and I received that a few days later. Assembly was done in 1 hour using my truck hitch to work off of and everything fit perfectly!!! Absolutely Awesome Ramp SET-UP.

This is an awesome bike rack. Had an issue with getting a pin lock with out a key. I made contact with customer support and they sent out new one immediately. Can't say enough about this product. Easy to assemble and install.

Excellent product

I received my rack with in a weeks time. thank you. it is very nice and easy to use. the only problem I didn't receive the receiver lock at the same time. I was a little concerned about it because no would respond to my emails. then when I complained in the review. about three days after summiting the review the lock came a little over two weeks after the bike rack. Thank you. I'm pleased with the performance of the bike rack and lock.

I have only used it ounce. It's a little heavier than my old one. I'm a senior so it's big and heavy. But it did work well.

I was impressed with the quality of the rack from the minute I opened the box. I'm very happy with my purchase

Holy cow. We love this bike rack. Easy to assemble. Bikes ride so secure. Only directions we struggled with was finding the holes to hook the tray for the bikes to ride on onto the frame of the rack. We needed to slide the screw into the track. 😂. Figured it out. Took Turk on a 500 mile trip and all was great. Easy loading too !!!

Like the stability, ramps & ease of use. My only complaint, paid extra for the lock didn’t arrive in my shipping. Reached out via email haven’t heard back on lock

Easy to use and sturdy. Not a bunch of movement. I forgot it was back there!

Ordered the bike rack and received a prompt reply that the order was received and they’d be letting me know when it shipped. Payment sent, easy. Didn’t hear when product was going to be sent until after I sent three emails. After the third email, I received an email back that said it already shipped. Once received, it was well packed with pretty good instructions. A couple bolts were already attached to some parts and after further looking, I found them. The product is sturdy. Kind of heavy and awkward to install on my truck. Once installed, it was pretty easy to load the bikes on and off. Thank you for a well designed, sturdy product. It works as expected.

An excellent bike rack for Heavy E bikes.
Manageable and straightforward assembly. Well built, nice features great price!